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Operations agents
Enterprise OperationsOperationsReconciliation

Nostro / Cash Break Agent

Investigates and clears nostro, vostro and cash reconciliation breaks.

Owns the unmatched cash. Reads the nostro statement, finds why the ledger and the agent bank disagree (timing, a missing entry, an FX fee booked separately), and clears the break or posts the correcting journal. Clears continuously as statements land; above-band journals route to an oversight agent.

Authority

Act within policy

Team role

Completes a defined task

Handoffs

Named collaborators

The role

What it owns and where its authority ends

Desk

Reconciliation

Desk workflow

Statement ingestion, then automated matching, then exception (break) generation, then break investigation, then resolution, write-off or journal. Matching engines clear the bulk; the unmatched tail is where investigation concentrates.

Collaboration

Calls several specialists in parallel

Decision boundary

Acts only within an explicit policy, permission and escalation boundary.

Systems and capabilities involved

  • Reconciliation engine (Intellimatch/SmartStream)

  • Nostro statements (MT940/camt)

  • General ledger

    post correcting journals

  • Payments + core banking

  • Oversight recon agent

    gates above-band journals

Handoffs

What this role gives and receives

Capabilities offered

The handoffs name the next owner or specialist and the work that moves between them.

Context

What the role needs to do the work

Current work
The unmatched item, the candidate counter-entries, the lean.
Prior interactions
Prior breaks on this account; recurring timing patterns.
Policies and reference
Cash-management conventions, FX-fee booking rules, value-date logic.
Working method
Match-and-clear playbooks per break type.

Illustrative workflow

How the work moves

Starting point

Nostro break: $48,210 debit on the agent statement, no ledger match.

  1. 01

    Scan the ledger for a near-match by amount, currency and value date.

  2. 02

    Find a same-amount entry booked one day later, a value-date timing diff.

  3. 03

    Confirm the FX-fee component ($210) booked to a separate account.

Result

Auto-clears the timing break and matches the fee entry; logs the rationale. Anything ambiguous or above tolerance routes to the oversight agent with the analysis done.

Checks and boundaries

What must be tested or reviewed

  1. 01Tolerance guardrail: write-offs and journals above band route to an oversight agent instead of auto-posting.
  2. 02Agent-as-judge sampling of cleared breaks vs. the affirmed gold set.
  3. 03Aged-break monitoring; anything past the recon SLA escalates.
  4. 04Every journal posted carries an immutable rationale linked to the source entries.

Human authority

Acts only within an explicit policy, permission and escalation boundary.

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