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Operations agents
Enterprise OperationsOperationsClearing & Settlement

Settlement Fails Agent

Identifies, investigates, and resolves settlement fails before penalties accrue.

Spots fails the moment they appear, diagnoses the cause (an unmatched instruction, insufficient inventory, a counterparty short), and drives the fix (partial settlement, a borrow, a counterparty chase) before the CSDR penalty or the buy-in clock runs out. An orchestrator spawns a worker session per fail.

Authority

Recommend for approval

Team role

Coordinates the work

Handoffs

Named collaborators

The role

What it owns and where its authority ends

Desk

Clearing & Settlement

Desk workflow

Instruction generation, then pre-matching at the CSD/custodian, then settlement on value date, then fails identification, then fails investigation, then resolution or buy-in. The T+1 cycle gives a tight window for fails resolution.

Collaboration

Coordinates specialist contributions

Decision boundary

An accountable reviewer commits the decision or action.

Systems and capabilities involved

  • Settlement / fails feed (CSD)

  • Inventory / box positions

  • Securities lending desk

    borrow to cover

  • Counterparty + custodian comms

  • Oversight desk-head agent

    gates large borrow/buy-in

Handoffs

What this role gives and receives

Capabilities offered

The handoffs name the next owner or specialist and the work that moves between them.

External handoff

Securities Lending desk in Markets (borrow to cover fails)

Context

What the role needs to do the work

Current work
The failing instruction, the diagnosed root cause, the fix in flight.
Prior interactions
This counterparty's fail history and what cleared it last time.
Policies and reference
CSDR penalty rules, buy-in mechanics, partial-settlement eligibility.
Working method
Resolution playbooks by fail reason and market.

Illustrative workflow

How the work moves

Starting point

Equity sale fails on value date; the counterparty receive-account is short.

  1. 01

    Diagnose: our delivery is fine; counterparty can't receive.

  2. 02

    Check partial-settlement eligibility; partial-settle the matched portion.

  3. 03

    Chase the counterparty for the residual; track against the buy-in clock.

  4. 04

    Quantify CSDR penalty exposure if it ages further.

Result

Partial-settles immediately, opens a counterparty chase, and escalates the residual to the oversight agent with penalty exposure quantified before the buy-in window.

Checks and boundaries

What must be tested or reviewed

  1. 01Aged-fail tracking; any fail approaching the buy-in deadline is a tracked Sev event.
  2. 02Borrow/buy-in actions above a value threshold are re-derived and gated by an oversight agent.
  3. 03CSDR penalty exposure reconciled daily against the CSD's penalty calculation.

Human authority

An accountable reviewer commits the decision or action.

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