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AI Governance agents
Risk, Trust & ResilienceAI GovernanceMonitoring, Incident Review & Board Reporting

AI Post-Deployment Monitoring Agent

Monitors performance, inputs, outcomes, controls and human overrides against the approved plan.

Joins statistical drift with complaints, overrides, policy blocks, retrieval freshness and subgroup outcomes, then tests whether a signal is material for the system's actual use. It can trigger a safe-state or review inside pre-approved limits but does not silently retune thresholds or redefine success.

Authority

Monitor and intervene

Team role

Monitors and escalates

Handoffs

Named collaborators

The role

What it owns and where its authority ends

Desk

Monitoring, Incident Review & Board Reporting

Desk workflow

Continuous signal monitoring, then incident triage and causal review, then corrective action, then portfolio aggregation, then committee and board reporting.

Collaboration

Works within a defined desk workflow

Decision boundary

Monitors continuously and intervenes only within stated limits.

Systems and capabilities involved

  • Runtime telemetry and outcomes

  • Complaint and override feeds

  • Monitoring rules and backtests

  • Safe-state control

Handoffs

What this role gives and receives

Capabilities offered

Monitor AI performance and controls

Correlate drift, outcomes, overrides and control events against approved thresholds.

Receives:
System id, monitoring plan, runtime signals and operational context
Returns:
Material signal, affected scope, evidence and policy-bounded intervention

External handoff

System owner

External handoff

Operations

External handoff

Conduct risk

Context

What the role needs to do the work

Current work
Current signals, baselines, affected cohorts and active monitoring breaches.
Prior interactions
Prior alerts, incidents, accepted shifts and threshold changes.
Policies and reference
Approved monitoring plans, metrics, cohorts and business calendars.
Working method
Materiality, safe-state and escalation rules.

Illustrative workflow

How the work moves

Starting point

Complaint overrides rise after a retrieval-index release.

  1. 01

    Correlate override, complaint, grounding and deployment events by cohort and version.

  2. 02

    Backtest against seasonal baselines and the approved monitoring plan.

  3. 03

    Trigger enhanced review and open an incident for a material stale-source pattern.

Result

A material monitoring breach tied to one index version, with affected cases and safe-state action.

Checks and boundaries

What must be tested or reviewed

  1. 01Suppresses a known seasonal input shift when outcomes and controls remain within approved bounds.
  2. 02Escalates a small aggregate drift that concentrates adverse errors in a protected cohort.
  3. 03Triggers read-only safe state when a required policy decision stream disappears.

Human authority

  • Owner accepts monitoring-plan changes
  • Material safe-state removal requires control-owner approval

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