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Agent packs

Financial Crime · Agent pack

Transaction-monitoring triage

Cadre pack · Sift

Closes routine alerts or sends material ones into investigation with a grounded case note.

Demonstrated on representative cases. Source coverage, thresholds, policy interpretation, escalation design, and performance require institution-specific validation.

Operating dossier

The job, permitted decisions, and owner

Mandate

Front-line disposition of a supplied transaction-monitoring alert queue.

Case arrives with
Customer · Scenario · Date · Description
Allowed outcomes
Close No Action · Close With Note · Escalate
Where it fits
Alert to SAR
Decision logic
  1. 01Front-line triage of transaction-monitoring alerts: clears the false positives efficiently, escalates activity that genuinely warrants investigation.
  2. 02The central test is fit — can the flagged activity be reconciled with who the customer is, their expected activity, and their history?
  3. 03Weighs recognized typologies (structuring under reporting thresholds, funnel and pass-through flows, new-account velocity) against benign explanations like a cash-heavy business with a consistent record.
  4. 04Doubt resolves upward: anything it cannot reconcile goes to investigations rather than being closed to empty a queue.
  5. 05Hands off with a risk score, reason tags, and a short narrative; it files nothing itself.
Must not
Invent missing evidence or act outside the permitted outcomes.
Human owner
Material or ambiguous alerts
Evidence retained
Structured outcome, observed path, and the source evidence used.

Case and record

One case, from supplied evidence to recorded decision

Supplied case

Representative case dataSynthetic or simulated data
Customer
C6
Scenario
structuring
Date
2026-05-15
Description
Four cash deposits between $8,900 and $9,700 across two branches within five days, each below the $10,000 CTR threshold.
Transactions
T6001, T6002, T6003, T6004
View the case data

Case key A1-structuring

{
  "alertId": "A1"
}

Recorded path and outcome

Cadre reference capture

One frozen, sanitized path through representative data. It is an inspection aid, not a performance claim.

Observed path

  1. Get alert

  2. Get customer

  3. Get transactions

  4. Get prior alerts

  5. Recorded the structured decision

The full record continues on the capture page.

Recorded outcome

Escalate

Disposition

Open decision record

Evaluation and limits

Evaluation coverage and stopping points

Published evaluation map

Expected decisions, boundaries, and costly failure modes.

These cases show what the pack is asked to decide, when it should stop, and which plausible errors the evaluation is meant to expose. They are not a reliability score or independent validation.

Expected and borderline behavior

Routine judgments, close calls, and named stopping points.

  • sub-$10k cash across branches

    escalate

    Case key

    A1-structuring
  • cash-intensive store, consistent

    close

    Case key

    A2-cash-consistent
  • funnel/pass-through to UAE

    escalate

    Case key

    A3-funnel
  • established 18-month remittance

    close

    Case key

    A4-remittance
  • round invoice wire from known UK client

    close (note acceptable given the repeat pattern with A11)

    Case key

    A5-round-wire
  • new account, high velocity vs no-income

    escalate

    Case key

    A6-new-velocity
  • scheduled payroll

    close

    Case key

    A7-payroll
  • profile deviation, new Cyprus beneficiary

    escalate

    Case key

    A8-deviation

Boundary and misuse cases

Plausible inputs that could produce a costly or overconfident decision.

  • large round cross-border wire from an established client with a prior closed alert

    close (over-escalation guardrail)

    Case key

    adv-A11-benign-trap

Operating fit

Workflow placement and validation

Operating pattern

Decide, refer, or stop

Give the pack a short list of permitted decisions and require referral when the evidence cannot support one.

Decision sequence and workflow placement
  1. 01Receive the case
  2. 02Gather named evidence
  3. 03Apply the decision rules
  4. 04Decide or refer
  5. 05Record the decision and owner
Pattern guide

Institution-specific validation

These questions remain open until the pack is fitted to an institution.

Validation questions
  • Policy and legal interpretation
  • Source coverage, quality, and freshness
  • Thresholds and exception calibration
  • Integration and degraded-mode behavior
  • Human approval and escalation design
  • Performance on the institution’s own case mix