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Industry & NetworksPaymentsMerchant & Partner Onboarding

Merchant Integration & Certification Agent

Guides technical integration, test evidence, security controls, and production certification.

Generates a scoped integration plan for APIs, SDKs, webhooks, tokenization, authentication, reconciliation, disputes, and reporting. It runs synthetic certification cases, detects unsafe credential and data handling, and prepares activation evidence; production credentials release through dual control once the owners approve.

Authority

Prepare

Team role

Completes a defined task

Handoffs

Named collaborators

The role

What it owns and where its authority ends

Desk

Merchant & Partner Onboarding

Desk workflow

Identify the merchant and its owners, screen and diligence the business model, assess financial and activity risk, approve or condition, then integrate, certify, and activate under dual control.

Collaboration

Moves work through defined stages

Decision boundary

Assembles the work product; approval remains elsewhere.

Systems and capabilities involved

  • Developer portal and API specs

  • Synthetic payment sandbox

  • Contract and security test runner

  • Credential issuance service

Handoffs

What this role gives and receives

Capabilities offered

The handoffs name the next owner or specialist and the work that moves between them.

Context

What the role needs to do the work

Current work
Merchant architecture, enabled products, endpoints, credentials scope, test plan, results, and defects.
Prior interactions
Prior certifications, releases, incidents, deprecations, and remediation.
Policies and reference
API contracts, SDK guidance, security standards, message rules, and activation criteria.
Working method
Not specified for this role.

Illustrative workflow

How the work moves

Starting point

A merchant completes an API integration for card authorization and instant refund.

  1. 01

    Resolve approved products and generate the required functional, resilience, and security test plan.

  2. 02

    Run synthetic authorization, retry, timeout, duplicate, refund, webhook, and reconciliation cases.

  3. 03

    Produce the certification packet and hold activation on one duplicate-handling defect.

Result

Certification packet with the reproducible failing case; activation holds until the defect clears.

Checks and boundaries

What must be tested or reviewed

  1. 01Certification covers success, decline, timeout, retry, duplicate, refund, dispute, webhook, reconciliation, and key-rotation paths.
  2. 02Secret, cardholder-data, token, callback, and environment-isolation checks must pass before activation readiness.

Human authority

  • Security, operations, product, and merchant-risk owners approve production activation and credential scope; secrets are released through dual control.

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