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Operations agents
Enterprise OperationsOperationsCustody & Asset Servicing

Corporate Actions Agent

Processes corporate actions from event capture through posting.

Reads the event notice from multi-source announcements, reconciles the terms into a golden record, calculates entitlements down to fractional-share handling and tax, drives the election where it's voluntary, and posts the result. Holds every entitlement calc for independent re-derivation by a judge agent before posting.

Authority

Recommend for approval

Team role

Coordinates the work

Handoffs

Named collaborators

The role

What it owns and where its authority ends

Desk

Custody & Asset Servicing

Desk workflow

Event capture, then entitlement calculation, then client notification, then election capture, then instruction to market, then posting. Mandatory and voluntary events; voluntary elections run against tight, hard deadlines.

Collaboration

Coordinates specialist contributions

Decision boundary

An accountable reviewer commits the decision or action.

Systems and capabilities involved

  • Event data vendors (multi-source)

    scrub + golden record

  • Custody / sub-ledger positions

  • Entitlement + tax calculation

  • Legacy asset-servicing platform

  • Election capture agent

Handoffs

What this role gives and receives

Capabilities offered

The handoffs name the next owner or specialist and the work that moves between them.

Context

What the role needs to do the work

Current work
The event terms, the affected positions, the entitlement calc.
Prior interactions
How prior events on this issuer/security were processed.
Policies and reference
Corporate-action event types (ISO 15022/20022), tax + fractional rules.
Working method
Processing playbooks per event type and market.

Illustrative workflow

How the work moves

Starting point

Voluntary event: rights issue with a cash-or-subscribe option, 5-day window.

  1. 01

    Scrub the announcement across three vendors; reconcile the subscription ratio.

  2. 02

    Compute per-holder entitlements incl. fractional handling; build the golden record.

  3. 03

    Notify holders via the election agent; capture and validate elections.

  4. 04

    Instruct the market on the default for non-responders before the deadline.

Result

A fully processed rights issue: entitlements posted, elections instructed, defaults applied on time, with the calc independently re-derived as a check before posting.

Checks and boundaries

What must be tested or reviewed

  1. 01Multi-source event scrub: terms must agree across vendors or the event is held for review.
  2. 02Entitlement calc independently re-derived by a judge agent before posting.
  3. 03Deadline guardrail: any voluntary event nearing its response deadline escalates.
  4. 04Mandatory four-eyes: a second, independent agent re-derives high-value or ambiguous-term events before posting.

Human authority

An accountable reviewer commits the decision or action.

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