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Industry & NetworksDigital AssetsCustody, Keys & Resilience

Custody Operations Agent

Prepares deposits, withdrawals, staking, delegation, and internal transfers for policy-bound execution.

Normalizes intent, simulates network effects, verifies address and memo fields, collects approvals, and reconciles the signed transaction returned by the custody platform.

Authority

Execute within policy

Team role

Completes a defined task

Handoffs

Named collaborators

The role

What it owns and where its authority ends

Desk

Custody, Keys & Resilience

Desk workflow

Validate mandate, assemble policy, collect independent approvals, execute through HSM or MPC, and reconcile signed results.

Collaboration

Separates preparation from review

Decision boundary

Acts only inside a defined mandate and action boundary.

Systems and capabilities involved

  • Institutional custody platform

  • Transaction simulation service

  • Key policy decision

  • Dual-control approval service

Handoffs

What this role gives and receives

Capabilities offered

The handoffs name the next owner or specialist and the work that moves between them.

Context

What the role needs to do the work

Current work
The matter in flight: its assets, events, policy results, approvals, and unresolved facts
Prior interactions
Prior cases on the same asset or counterparty, exceptions, and reviewer outcomes
Policies and reference
Firm asset, chain, entity, jurisdiction, risk, control, and reporting taxonomies
Working method
The desk's own approved runbooks and escalation paths

Illustrative workflow

How the work moves

Starting point

A fund rebalances tokens from cold storage to an approved trading venue

  1. 01

    Canonicalize and simulate intent

  2. 02

    Request key-policy evaluation

  3. 03

    Collect independent human quorum

  4. 04

    Broadcast and reconcile signed result

Result

Execution receipt tied to mandate, approvals, transaction hash, and ledger handoff

Checks and boundaries

What must be tested or reviewed

  1. 01Destination, chain, asset, memo, and amount survive round-trip canonicalization
  2. 02No execution occurs without a valid policy decision and required human quorum
  3. 03Signed transaction and broadcast result reconcile to the approved intent

Human authority

  • Dual-control signers authorize external transfers, staking commitments, and address-book changes

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