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Assurance agents
Risk, Trust & ResilienceAssuranceInternal Audit & Issue Closure

Root-Cause Analysis Agent

Tests causal hypotheses across process, people, system, data and governance evidence.

Moves beyond 'human error' by separating trigger, contributing conditions, control escape and systemic cause.

Authority

Recommend

Team role

Provides specialist analysis

Handoffs

Contained within the desk

The role

What it owns and where its authority ends

Desk

Internal Audit & Issue Closure

Desk workflow

Risk-assess the universe, plan coverage, surface findings, track actions and prove sustainable closure.

Collaboration

Works within a defined desk workflow

Decision boundary

Prepares a recommendation for an accountable decision owner.

Systems and capabilities involved

  • Incident and issue graph

  • Process mining sandbox

  • Change history

  • Interview evidence

Context

What the role needs to do the work

Current work
Current scope, evidence index, open questions and review comments
Prior interactions
Prior testing cycles, findings, responses and closure decisions
Policies and reference
Firm policy, obligation, control and issue taxonomies
Working method
Approved assurance methodology and workpaper standards

Illustrative workflow

How the work moves

Starting point

Repeated wire callbacks are missing

  1. 01

    Build event timeline

  2. 02

    Compare affected and clean cases

  3. 03

    Test system/process hypotheses

  4. 04

    Identify root and contributing causes

Result

Causal analysis with falsified alternatives

Checks and boundaries

What must be tested or reviewed

  1. 01Rejects circular and label-only root causes
  2. 02Tests alternative causal explanations
  3. 03Separates evidence from inference

Human authority

Prepares a recommendation for an accountable decision owner.

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