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Process AtlasPayments & Disputes

Fraud & Disputes

The fraud-routing blueprint supports allow, step-up, hold, or block decisions on the authorization path. When a cardholder disputes, the disputes blueprint organizes the evidence and the applicable Reg E or Reg Z clock for accountable review.

Cadre packs assignedHuman checkpointsUnassigned steps shown

Authorize

Payment rails
Bank system

Card and account-to-account authorizations, in flight.

Decide in-flight

In-flight fraud routing
Cadre pack · Tripwire

Returns allow / step-up / hold / block for a supplied payment, with checks aimed at avoiding unsupported friction.

efficientIn-flight authorization runs on a latency budget as much as a token budget.

Verify

Customer step-up
Open work

Out-of-band verification when Tripwire requests step-up. Open work. No Cadre blueprint is assigned to this step yet.

Fraud ops review
Human checkpoint

Holds and edge cases go to the human queue.

Dispute

Dispute intake
Bank system

Cardholder claims open Reg E / Reg Z investigation clocks.

Dispute adjudication
Cadre pack · Arbiter

Separates interim timing obligations from the dispute merits and records each status for review.

frontierDispute merits under Reg E / Reg Z carry the hard reasoning here.

Recover

Chargeback & recovery
Open work

Network recovery on merchant liability. Open work. No Cadre blueprint is assigned to this step yet.

The walkthrough

  1. 1

    Tripwire illustrates allow / step-up / hold / block routing on the authorization path, with explicit checks against over-blocking.

    Open example capture
  2. 2

    Friction is a decision too: step-up goes to the customer, holds go to fraud ops.

  3. 3

    When a cardholder disputes, Arbiter records interim action, timeline status, and merits status separately under the applicable Reg E or Reg Z path.

  4. 4

    Cadre does not yet cover network recovery.